Executive Overview
Value proposition of APM.
APM has a very clear and distinct primary objective namely to ensure IT service delivery quality and continuity. Due to the nature of the information collected during the primary objective many other additional value added services can be exploited. For simplicity we will call this simply ‘APM additional value’...
Service Offerings
Application and service performance management advice.
During this engagement APM WorX will evaluate your APM ‘As-Is’ state by means of a maturity evaluation. The effectiveness of the APM implementation will be evaluated against best practices and results recorded from in your own organization...
APM Introduction
Simplistic Overview.
Let’s assume you are part of the IT service delivery chain for your organization. While all the IT solutions are working fine and customers experience no latency on the transactions performed then life is good and you get to do interesting...
Guidance for procurement of APM tools
This document cover the topics which customers in need of an APM (Application Performance Monitoring) solution need to know in order to accomplish procurement of a suitable APM solution. This document provides the necessary guidance to enrich the procurement process in order to achieve a successful APM deployment. In this document a simplistic but pragmatic approach is followed which has proven to be highly successful in APM deployments for large and medium size corporates.